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Occupational Health and Safety Manager

Concentrix São Paulo, Brazil· Telemarketing / Call Center · 500+ employees
On-siteFull-timeMultinational

About the Company

Concentrix Corporation (Nasdaq: CNXC) is a global leader in customer experience, technology and solutions, helping more than 100 Fortune Global 500 clients across 40+ countries. The company combines data-driven insights, technology and a diverse team to create exceptional customer experiences.

Main Responsibilities

  • Develop, plan and lead a strong Environment, Health and Safety (EHS) program aligned with legal, regulatory and corporate requirements.
  • Support business growth by managing license reviews and new regulatory requirements.
  • Manage and oversee the on-site occupational health program, coordinating with HR and Legal.
  • Define and maintain emergency response procedures for organized crisis management.
  • Ensure continuous improvement through the EHS management system: risk assessment, goals and performance monitoring.
  • Lead and manage the site's HSE / EHS team.
  • Lead socio-environmental green initiatives and sustainability programs.
  • Develop a strong safety culture: report, investigate and act on all incidents.
  • Manage budget and long-term plan to ensure legal compliance and license to operate.
  • Represent the site in corporate initiatives.
  • Support internal and external EHS audits.
  • Coordinate Medical Services.
  • Lead country-level development of global environmental strategies.

Required Skills & Profile

  • Experience as an Occupational Health and Safety Manager
  • Bachelor's degree in Engineering
  • Solid experience managing the SESMT department
  • Knowledge of Brazilian occupational health and safety legislation
  • Advanced English; Spanish is a plus
  • Preferably specialization in EHS
  • Preferably experience with SESMT in Contact Center companies
  • Passion for technology and innovation
  • Drive for continuous improvement
  • Flexible, proactive and adaptable to change

Useful Vocabulary

EHS / HSEoccupational health and safetycompliancerisk assessmentauditregulatory requirementsemergency responsesafety cultureincident investigationcorrective actionsstakeholdersSESMTlicense to operatecontinuous improvementsustainabilitymedical services

Important Phrases for the Interview

  • "I have solid experience in..."
  • "In my previous role, I was responsible for..."
  • "I would approach this by first..."
  • "One of my main strengths is..."
  • "I am passionate about safety culture because..."
  • "I would like to know more about..."